Employment Opportunities

• Competitive compensation with opportunity to make $50K to $120K per year
• Sign-on bonus based on qualifications
• Indoor Heated Shop 
  
• Benefits: Health, Dental and Vision insurance coverage
• 401(k) retirement plan
• Paid Vacation & Holidays
• Employee Discounts
• Excellent training programs
• Opportunities for career advancement & growth

• Competitive pay plan with opportunity for bonuses! $60-$120K per year opportunity
• Benefits: Medical, Dental, Vision and Life Insurance
• 401(k) with matching
• Paid Time Off & Holidays
  
• Employee Discount Program
  
• Career-based training programs
• Opportunities for career advancement
• Work with team of highly trained technicians

• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs
• Notify customer of any special advertised services to take advantage of
• Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
  
• Review results of customer satisfaction surveys with service manager
• Establish long-term positive relationships with customers
• Meet the dealership's standards for repair/order production

• Experience is preferred but not required
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Able to pass a drug screening and background check
• Must be at least 18 years old
  
• Valid driver's license with acceptable driving record
  

• Benefits: Medical, Dental, Vision and Life Insurance
• 401(k) with matching
• Paid Time Off & Holidays
• Employee Discount Program
• Career-based training programs
• Opportunities for career advancement
• Competitive pay plan: $40,000 - $50,000 per year
  

• Starting pay rate: $17/hour
• Benefits: Medical, Dental, Vision and Life Insurance
• 401(k) with matching
• Paid Time Off & Holidays
• Employee Discount Program
• Career-based training programs
• Opportunities for career advancement

• Maintains new and used vehicle inventory appearance and performance
• Keeps new and used-vehicle lots neat and orderly, moving vehicles in accordance with dealership display standards
  
• Places buyer guides and stock tags in vehicles
  
• Inspects equipment and vehicles for cleanliness, damage, and compliance with standards and regulations
  
• Drives vehicles to and from vendors, customers, and parking lots
• Other tasks assigned
  

Harnish Auto Family is seeking to hire BDC Service Representatives for our busy Service Department. We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions. We value our employees and invest in their success.

What to Expect at Harnish Auto Family:

• Starting pay rate: $17/hour with opportunity for bonuses!
• Benefits: Medical, Dental, Vision and Life Insurance
• 401(k) retirement plan
• Paid Time Off & Holidays
• Employee Discounts
• Excellent training programs
• Opportunities for career advancement

Responsibilities:

• Answer all incoming service calls and make outbound calls
• Schedule service appointments
• Call customers for follow up's, appointment reminders, missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Gather data for outgoing calls
• Professional personal appearance
• Other duties may be assigned

Qualifications:

• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Must be able to work a flexible schedule including some Saturdays
• Experience is preferred but not required. We will train qualified candidates.
• Able to pass a drug screening and background check
• Must be at least 18 years old 
• Valid driver's license with acceptable driving record 

• Reputation Management for Auto Group (responding to customer reviews)
• Creating (designing) and uploading content to social media
• Filming and editing videos
• Manages all Social Media platforms
• Support the marketing department's monthly initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, video, etc.
• Independently coordinate marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, creating itineraries, and ordering marketing collateral
• Assist with coordination of product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management
• Create, proofread, and edit copy for various marketing channels, ensuring consistent voice
• Assist with developing and managing content and social media marketing programs, including blogs and public relations effort.
• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness